Modules - IBA Academy

If you want a practical and dynamic approach to learning how to turn customer needs into actionable innovative solutions, this training is the one for you.

After completing the IBA academy, participants will be able to:

Deploy methodologies, principles and tools in order to design experiences customer truly want, improving company’s efficiency

Contribute to building a corporate culture that relies on ongoing and creative problem solving

Become the champions of the new and innovative way of doing business

Recognize the best ways to efficiently enact different tasks, projects and initiatives

Utilize Design Thinking and Agile to hasten company’s response to business challenges

MODULE 1 – ASSESSING

Business environment and ongoing challenges

First module will provide the participants with an overview of the focal points in today’s business world – from the changes in the working environment and customer behaviors, to the ways companies transform their management approaches, leadership roles and business models in order to better leverage disruption, new technologies and digital solutions. The participants will also find out more about the impact modern technologies have on business climate and the first module will enable a better understanding of changes, opportunities and challenges that come with digitalization, digital transformation and innovation in different sectors.

Sessions included:
– A new age of business
– Customer experiences that make a difference
– The impact of Agile methodology on doing business
– From new technologies to an agile way of work

If you want a practical and dynamic approach to learning how to turn customer needs into actionable innovative solutions, this training is the one for you.

After completing the IBA academy, participants will be able to:

MODULE 1 – ASSESSING

MODULE 2 – DESIGNING

MODULE 3 – ACCELERATING

LOCATION

TBD

DATES

TBD

WORKING HOURS

TBD

LEVERAGE THE POWER OF CUSTOMER-CENTRICITY