IGNITING BUSINESS AGILITY

Training academy dedicated to developing business agility and creating value-driven customer experiences

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YOUR BUSINESS WILL BENEFIT FROM YOU BRINGING:

A NEW COMPETITIVE EDGE

Those who come to understand what their customers value the most will become a decisive resource in recognising the best way to deliver that value more efficiently.

RELEVANT SKILL-SET

The training will enable you to deepen your understanding of customer-centricity and drivers behind agile way of work that helps deliver excellent customer experience.

ESSENTIAL TOOLS AND FRAMEWORKS

Exposing yourself to new methodologies and equipping yourself with different tools and frameworks will help you better engage in future-proofing your company.

APPLICABLE KNOWLEDGE

Going through this training will enable you to find the right way to put your current customers into focus, since the workshops are based on concrete examples and proven practices.

LOCATION
ONLINE
DURATION
OCTOBER 11-13
WORKING HOURS
FROM 10AM TO 2PM
PARTICIPATION FEE
300 EUR (excl. VAT)

DID YOU KNOW THAT 86% OF BUYERS WOULD PAY MORE FOR A BETTER CUSTOMER EXPERIENCE?


The message that the current corporate landscape is sending has never been clearer – in order to be successful in today’s business environment, companies should not wait for the opportunities to arise, but have to create them on their own. Being innovative plays a big role, but the key to achieving competitive advantage lies in developing organisational agility which in turn makes it possible to adapt to customers’ needs and the rising pressure from the competition. In order to get one step ahead, innovation has to be empowered and activated from within, but the right set of tools, frameworks and practices also ought to be provided.

From understanding consumer trends, customer needs and behaviours, creating new business models by applying the principles of design thinking, framing the right problems in order to provide the best solutions, over to bringing both agility and agile way of work to your organisation, this program helps you see innovation as a result of your ability to think critically and come up with ideas that will in turn form new drivers of business success reflected in the ways your company creates, delivers and captures value.

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“You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.”

Steve Jobs

“Speed, agility and responsiveness are the keys to future success.”

Anita Roddick

“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.”

Peter Drucker

COMPANIES THAT TRUST US

IGNITE YOUR BUSINESS AGILITY TODAY TO BE ABLE TO FUTURE-PROOF YOUR BUSINESS TOMORROW

APPLY FOR THE TRAINING
ICT HUB
GROWIT
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